We’ve increased visibility into communications between reps and IAA staff by putting information where our people can see it.Steve Dymond
What IAA have achieved
Dashboards, data and reporting tools
Fast and secured access to data is provided to members through dashboards is helping members to better meet – and even exceed – customer expectations.
Single Point of access
Improved integration between cloud and on-premise line of business applications, including Microsoft Dynamics CRM Online, SharePoint and Microsoft Dynamics GP Online means that staff and members have one point of access.
In the hands of the business
Improved intuitive usability for internal and external users means business users’ can manage and grow their solution
BPA Print Management talk about their SharePoint implementation
The site is a massive step-up from our old one. The whole project has been money well spent.Sam Rhodes
Website maintained by business users
Top 4 in Google search results
Title – Harbour City Ferries
The goal was to facilitate efficient communication to the various staff members in the organization to provide them with a single source of truth that is accessible, easy to navigate and easy to consume.Adam O’Halloran
What Harbour City Ferries have achieved
Improved customer service
With the ability to deliver information immediately, Harbour City Ferries enjoys significantly increased flexibility in deploying resources resulting in a more efficient operation and a far superior experience for customers.
Whether on the vessle or at the office, Staff are able to stay on top of what’s happening in a busy harbour, up-to-the-minute information about special events, special ferry services and shuttles, weather conditions and much more.
One place to find knowledge
SharePoint puts the knowledge in reach for all business users. Information posting is no longer the province of any individual. Everyone shares responsibility for sharing information as needed. The easy-to-use SharePoint interface makes this simple for everyone.
The Tax Institute
The social aspect of the platform has proven a definite hit and is already helping to generate a greater feeling of inclusiveness, enhanced employee engagement and more streamlined operations. Staff regularly engage in knowledge forums, social feeds and internal blogs.
This is enabling the organisation’s multiple divisions and offices to work more closely together as they share knowledge and provide support for projects. With the portal visits incrementally increasing each week since launch, the Institute is seeing and feeling the benefits of an enterprise wide collaborative portal.Kerryn Divall